Privacy Policy

Last Updated: 1/19/2024

PROTECTING YOUR PRIVATE INFORMATION IS OUR PRIORITY

Protecting your private information is our priority. This Statement of Privacy applies to BetterHome.Boston and the Better Home Team and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Better Home include Better Home Boston and the real estate professionals that are members of the Better Home Team. The BetterHome.Boston website is a Real Estate Website, targeted to connect consumers with Real Estate need to the Better Home Team. By using the BetterHome.Boston website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Better Home may collect personally identifiable information, such as your:
-Mailing Address
-E-mail Address
-Phone Number
-Home Search Criteria

Better Home may also collect anonymous demographic information, which is not unique to you, such as your:
- Age
- Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) sending us a text message; (f). To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. We may share information about your recent and future site activity with your agent to help them understand what you’re looking for in a home.

Use of your Personal Information

Better Home collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Better Home may also use your personally identifiable information to inform you of other products or services available from Better Home and the real estate professionals that are members of the Better Home Team. Sharing Information with Third Parties

Better Home does not sell, rent or lease its customer lists to third parties.

Better Home may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange property tours. All such third parties are prohibited from using your personal information except to provide these services to Better Home, and they are required to maintain the confidentiality of your information.

Better Home may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Better Home or the site; (b) protect and defend the rights or property of Better Home; and/or (c) act under exigent circumstances to protect the personal safety of users of Better Home, or the public.

Tracking User

Better Home may keep track of the websites and pages our users visit within Better Home, in order to determine what Better Home services are the most popular. This data is used to deliver customized content and advertising within Better Home to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Better Home. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Better Home website.

Use of Cookies

The Better Home website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Linh Ton pages, or register with Better Home site or services, a cookie helps Better Home to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Better Home website, the information you previously provided can be retrieved, so you can easily use the Better Home features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Better Home services or websites you visit.

Security of your Personal Information

Better Home secures your personal information from unauthorized access, use, or disclosure. Better Home uses the following methods for this purpose:
-SSL Protocol

When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Better Home does not knowingly collect personally identifiable information from children under the age of thirteen. You must be 18 years old or older to use our Services

E-mail Communications

From time to time, Better Home may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

In order to improve our Services, we may receive a notification when you open an email from Better Home or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Better Home, you may opt out of such communications by clicking on “Unsubscribed” at the bottom of the email, or by sending an email requesting to Opt Out to sebastien@betterhome.boston

Text Communications

From time to time, Better Home may contact you via text message for the purpose of scheduling property tours, tour confirmations, and/or other general communication. In order to improve our Services, we may receive a notification when you open a text from Better Home or click on a link therein. If you would like to stop receiving these communications via text from Better Home, you may opt out of such communications by replying “STOP” to the text message you received, or by sending an email requesting to Opt Out to sebastien@betterhome.boston

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Better Home reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Better Home welcomes your questions or comments regarding this Statement of Privacy. If you believe that Better Home has not adhered to this Statement, please contact Better Home at:

Postal Address:
Better Home
Coldwell Banker Realty
399 Boylston St Ste200
Boston MA 02116

Email Address: sebastien@betterhome.boston

Telephone number: 617 468 3940